DYNAMICS 365 IMPORT WIZARD ERROR WHEN UPDATING RECORDS

In this quick post, I will talk about an issue you might face during import wizard of a csv file in order to update some data in Dynamics 365.

PROBLEM

The following error message appears during import wizard of the csv file

A record with these values already exists. A duplicate record cannot be created. select one or more unique values and try again.
import wizard error

REASON

After exporting the Excel file, it has been saved as a csv file which has been selected for the import to update the records

SOLUTION

You need to make the needed changes on the exported Excel file and import it without changing its type to csv. It will update the needed records with the new data


Hope This Helps!

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