Dynamics 365 Education and Knowledge

In this quick post, I will talk about an issue you might face during import wizard of a csv file in order to update some data in Dynamics 365. PROBLEM The following error message appears during import wizard of the csv file A record with these values already exists. A duplicate record cannot be created. select one or more unique values and try again. REASON After exporting the Excel file, it has been saved as a csv file which has been selected for the import to update the records SOLUTION You need to make the needed changes on the exported Excel file and import it without changing its type to csv. It will update the needed records with the new data Hope This Helps!

In this quick post, I will talk about an issue you might face if you want to import data using data import wizard upon selecting the file you want to import on Dynamics 365 V9 on premises. Note: This error does not appear on the online version The Problem The following error message appears when you select the file you want to import The records were not updated because the following Microsoft Dynamics CRM fields were not found : <column name> The Reason Two fields in the entity you are trying to import the records to, have the same display name The Solution Change the display name of one of the fields in order to fix this problem and run the import wizard again Hope This Helps!