Dynamics 365 Education and Knowledge

In this quick post, I will describe a strange issue I have faced on CRM on-premises V9 in a quick view with a sub-grid component in it. Most of you have worked with quick views and you know that you can add a sub grid in it to display records related to a specific record selected in a lookup field. PROBLEM When a lookup field is selected and its related quick view has appeared, the sub-grid existing in the quick view is blank and never loads as displayed in the below screenshot. REASON The tab containing the quick view with a sub-grid is collapsed by default SOLUTION Put the tab as expanded by default, and after save and publish, the sub-grid in the quick view is properly shown. Hope This Helps!

In this quick post, I will talk about a display issue of the ribbon buttons. After upgrading from D365 V8.2 to D365 V9 (9.0.16.7) on-premises, there is abnormal white space around the ribbon buttons . This behavior was everywhere whether in the views, forms or other areas. Opening the interface in different browsers have the same behavior; therefore, it is not a browser issue. When opening the Ribbon Workbench, the buttons are properly displayed without any white space. The last try is to apply the latest update of the D36 V9 on premises, and after it is completed, the buttons are properly displayed and no white spaces exist anymore. Hope This Helps!

Since the introduction of the Business Rules as a new functionality in Dynamics 365, it becomes the recommended way to be leveraged against writing client-side code whenever it is possible. By using this approach, it will become more maintainable and supportable for further upgrades of the environment and will reduce time spent on code management and compatibility before/after the updates. However, there are situations where you cannot fully apply your needs in a Business Rules due to the complexity of the need or limitation in the Business Rules. Therefore, you have to get back again to JavaScript. In this post, I will talk about one of those limitations in Business Rules which is related to Multiselect option set fields . Unfortunately, when you have a multiselect option set field, you cannot use it as part of the Business Rule condition or within the available actions, even if you wan...

In this post, I will mention some of the events that are used against Business Process Flows . Even though these events are executed from the form context, but, they are not registered directly from the form editor like On Load, On Save, On Change events. Instead, these events can be registered and called from the JavaScript while loading the form in the OnLoad event of the form. Below are some of the BPF events that can be registered: OnPreProcessStatusChange : This function will be executed before the BPF status changes and can be called as follow formContext.data.process.addOnPreProcessStatusChange(functionName) OnPreStageChange : This function will be executed before the BPF stage changes and can be called as follow formContext.data.process.addOnPreStageChange(functionName) OnProcessStatusChang...